Pressure Washer Replacement Pumps, Repair Parts, and Accessories

Where is my tracking info?

Your tracking info will be emailed to you the morning after your order ships. If you don’t see it please make sure to check your spam or junk mail folder. If you are still not able to locate it please call us at (800) 491-3850.

How soon will my order ship?

For orders where all items are in stock your order should ship same day or following day depending on the time of day ordered. If there are delays or out of stock items on your order you will be contacted.

How long will it take my order to arrive?

The $7.95 continental shipping covers either UPS Ground or USPS First Class, depending on the size of the item. Orders are shipped out of South Dakota. Shipping times are approximates and cannot be guaranteed.

For UPS shipments:

• 3-4 business days to states on the east or west coasts
• 3 business days to southern states
• 2-3 business days for most of the Midwest
• 1-2 business days within South Dakota, Minnesota, and the eastern half of North Dakota

For USPS shipments, add roughly a day to the above approximates.

How will my order ship?

If your order is less than $200, under 5 lbs, and shorter than 12” it will generally ship USPS First Class Package Service. If your order is larger than 5lbs, longer than 12”, or over $200 it will ship UPS Ground. If we are drop-shipping your order directly from our vendor it will go UPS Ground.

Can I use my own account for shipping?

Absolutely! We are happy to use your UPS account for shipping. If you would like to place an order and cover your own shipping, please contact us to place the order by phone or email.

Do you ship Fedex?

We can only ship Fedex on customer’s account numbers. Due to limited Fedex coverage in our area this can also cause an additional 2-3 day delay on your order shipping as we do not have a Fedex pickup every day in our area.

What is your return policy?

Please see here for details on our return policy: Company Policies

What is nozzle size and how do I know what size I need?

Nozzle size is an orifice size calculated off a combination of the GPM and PSI of your machine and the number of nozzles you are using at one time. PWP Sales Associates are happy to assist you with calculating your nozzle size, otherwise we do offer a nozzle calculator here: Spray Nozzle Calculator

My pressure washer lost pressure. What do I do?

Most commonly a loss of pressure indicates the check valves in the pump needing cleaning or replacing, problems with the unloader valve, or issues with the nozzle such as being clogged, needing replacing, or using wrong size nozzle for your machine. First we recommend checking your nozzle to make sure that it is not clogged or damaged and make sure you are using the correct size for your machine (see our nozzle calculator for assistance on determining your correct nozzle size.) If the issue doesn’t appear to be from the nozzle, next we recommend you take out your check valves to clean out any debris and inspect for wear and tear or damage to see if they need to be replaced. Lastly, you should inspect your unloader valve for damage and make sure it is set correctly per your manufacturer instructions. If none of the above steps correct the issue we generally recommend starting with replacing your check valves to see if that corrects the issue.

My pump is leaking oil. What do I do?

When your pump starts leaking oil, it’s time to replace your oil seals. First you will need to identify the model # of your pump. Sometimes this is listed in your machine’s manual or parts breakdown, otherwise it is usually listed on the pump itself (generally on the top of the pump behind the brass head.) Many of our part breakdowns and repair kits are available on the website and listed underneath the pump they correspond to, but if you are having trouble finding the parts needed please contact one of our PWP Sales Associates and we will be happy to help you find the correct repair kit.

My pump is leaking water. What do I do?

When your pump starts leaking water, it’s time to replace your water seals. It’s also a good idea to check your ceramic pistons (also known as plungers) for any cracks or chips, especially if you are also seeing water in your oil. First you will need to identify the model # of your pump. Sometimes this is listed in your machine’s manual or parts breakdown, otherwise it is usually listed on the pump itself (generally on the top of the pump behind the brass head.) Many of our part breakdowns and repair kits are available on the website and listed underneath the pump they correspond to, but if you are having trouble finding the parts needed please contact one of our PWP Sales Associates and we will be happy to help you find the correct repair kit.